CallHub

The all-in-one digital organizing platform for political campaigns, nonprofits & businesses.

Integrate the CallHub API with the Zendesk API

Setup the CallHub API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate CallHub and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Call Event Received (Instant) from CallHub API
CallHub + Zendesk
 
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Delete Ticket with Zendesk API on New Call Event Received (Instant) from CallHub API
CallHub + Zendesk
 
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Update Ticket with Zendesk API on New Call Event Received (Instant) from CallHub API
CallHub + Zendesk
 
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New Call Event Received (Instant) from the CallHub API

Emit new event when a call event of the type specified is received. See the docs

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of CallHub

The CallHub API offers programmatic access to a range of telecommunication features, such as phone banking, text messaging, and voice broadcasting. Integrating CallHub with Pipedream allows users to automate these communication services within custom workflows. With Pipedream’s serverless platform, you can react to events across various apps, store and manipulate data, and trigger communications via CallHub based on user-defined criteria. This seamless integration expands the automation possibilities for campaign management, engagement tracking, and proactive notifications.

Connect CallHub

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    callhub: {
      type: "app",
      app: "callhub",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.callhub.io/v1/users`,
      headers: {
        "Authorization": `Token ${this.callhub.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})