Burst SMS
The world's smartest online SMS service. Designed by us, refined by our customers.
Integrate the Burst SMS API with the Zendesk API
Setup the Burst SMS API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Burst SMS and Zendesk remarkably fast. Free for developers.
Popular Burst SMS and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Burst SMS#
The Burst SMS API on Pipedream allows you to send SMS messages, manage contacts, and automate responses based on incoming messages. By leveraging Pipedream's serverless platform, you can craft workflows that integrate Burst SMS with other apps to create powerful communication automations. From marketing campaigns to alert systems, the API's capabilities are a gateway to enhanced engagement through text messaging.
Connect Burst SMS#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
burst_sms: {
type: "app",
app: "burst_sms",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.transmitsms.com/get-balance.json`,
auth: {
username: `${this.burst_sms.$auth.api_key}`,
password: `${this.burst_sms.$auth.api_secret}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})