What do you want to automate
with BugHerd and Zendesk?
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Popular Ways to Connect BugHerd with Zendesk#
Popular BugHerd and Zendesk Triggers#
Emit new event when a new comment is created on a task. See the documentation
Emit new event when a new task is created. See the documentation
Emit new event when a task is updated. See the documentation
Popular BugHerd and Zendesk Actions#
Adds a new attachment to the specified task using an existing URL. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Create a new project. The project will initially have no members. See the documentation
Overview of BugHerd#
The BugHerd API provides a streamlined interface for managing and tracking bugs and issues directly within your web projects. By leveraging this API on Pipedream, you can automate the bug tracking process, sync data with project management tools, and create custom notifications based on event triggers. Automations can range from simple task creation to complex workflows involving multiple systems, cutting down the manual effort required to keep your development projects bug-free.
Connect BugHerd#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bugherd: {
type: "app",
app: "bugherd",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.bugherd.com/api_v2/organization.json`,
auth: {
username: `${this.bugherd.$auth.api_key}`,
password: `x`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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