BugHerd
BugHerd is a visual feedback tool. With the help of the BugHerd browser extension, you can collect website feedback and track bugs directly on a page. It’s like using sticky-notes on a website!
Integrate the BugHerd API with the Zendesk API
Setup the BugHerd API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate BugHerd and Zendesk remarkably fast. Free for developers.
Popular BugHerd and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of BugHerd#
The BugHerd API provides a streamlined interface for managing and tracking bugs and issues directly within your web projects. By leveraging this API on Pipedream, you can automate the bug tracking process, sync data with project management tools, and create custom notifications based on event triggers. Automations can range from simple task creation to complex workflows involving multiple systems, cutting down the manual effort required to keep your development projects bug-free.
Connect BugHerd#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bugherd: {
type: "app",
app: "bugherd",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.bugherd.com/api_v2/organization.json`,
auth: {
username: `${this.bugherd.$auth.api_key}`,
password: `x`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})