Bridge
Accelerate innovation with Open Banking
Integrate the Bridge API with the Zendesk API
Setup the Bridge API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Bridge and Zendesk remarkably fast. Free for developers.
Popular Bridge and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Bridge#
The Bridge API by Dandelion provides text analysis through natural language processing, enabling you to extract meaning, categorize content, and understand sentiments in large volumes of text. Integrating Bridge with Pipedream opens a realm of possibilities for automating content analysis across various apps, aiding in decision making, content organization, and customer feedback analysis.
Connect Bridge#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bridge: {
type: "app",
app: "bridge",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.bridgeapi.io/v2/banks`,
headers: {
"Client-Id": `${this.bridge.$auth.client_id}`,
"Client-Secret": `${this.bridge.$auth.client_secret}`,
"Bridge-Version": `2021-06-01`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})