BigPicture provides company APIs for data-driven B2B teams.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Bigpicture.io API allows you to enrich your customer data by collecting, unifying, and streaming it to different platforms. With Pipedream, you can automate workflows that trigger on events, manipulate and route data, and integrate with numerous other services. Leveraging Bigpicture.io's API within Pipedream's serverless platform can help you create real-time, data-driven workflows for personalized marketing, analytics, customer support, and more.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bigpicture_io: {
type: "app",
app: "bigpicture_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://company.bigpicture.io/v1/companies/find`,
headers: {
"Authorization": `${this.bigpicture_io.$auth.api_key}`,
},
params: {
domain: `pipedream.com`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})