BetterVoice
Everything you need in a business class phone system. No hardware required!
Integrate the BetterVoice API with the Zendesk API
Setup the BetterVoice API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate BetterVoice and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular BetterVoice and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of BetterVoice#
The BetterVoice API allows you to automate interactions with phone systems, such as sending and receiving calls, managing voicemails, and creating custom interactive voice response (IVR) systems. Utilizing Pipedream, you can tap into BetterVoice functionalities to craft workflows that trigger actions based on phone events, analyze call data, and integrate with other services for a seamless communication experience.
Connect BetterVoice#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bettervoice: {
type: "app",
app: "bettervoice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.bettervoice.com/api/v3/account/settings`,
params: {
username: `${this.bettervoice.$auth.username}`,
token: `${this.bettervoice.$auth.api_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies