Backendless
#NoCode App Builder. The Ultimate Visual App Development Platform (VADP). UI Builder, Real-Time Database, APIs & more
Integrate the Backendless API with the Zendesk API
Setup the Backendless API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Backendless and Zendesk remarkably fast. Free for developers.
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Popular Backendless and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Backendless#
Backendless is a visual app development platform that allows developers to create mobile and web apps without needing to manage the backend infrastructure. It offers features like database management, user authentication, real-time data, and serverless hosting. With the Backendless API on Pipedream, you can automate workflows, sync data across apps, process data triggers, and handle user actions in real-time. It's perfect for extending app capabilities, integrating with third-party services, and automating repetitive tasks.
Connect Backendless#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
backendless: {
type: "app",
app: "backendless",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.backendless.$auth.subdomain}.backendless.app/api/users/${this.backendless.$auth.oauth_uid}`,
headers: {
Authorization: `Bearer ${this.backendless.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
"user-token": `${this.backendless.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies