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Autotask PSA icon Grafana icon

MULTI-APP TOOLKIT

Build with Autotask PSA + Grafana

Connect a user's Autotask PSA and Grafana accounts and expose tools for both apps directly in your product or your agent.
  • Multi-app
  • One MCP session
  • 20 actions
  • 0 triggers
  • Managed auth

MCP

One MCP session, both toolsets

One session gives your product or agent every Autotask PSA and Grafana tool at once — connect once, list tools, and call them like any single-app session.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "autotask_psa,grafana",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// One list, both toolsets: Autotask PSA and Grafana tools arrive
// together, each keyed by its own app's slug.

// e.g. run Get Companies Count:
const result = await mcp.callTool({
  name: "autotask_psa-get-companies-count",
  arguments: {
    filter: "Filter",
  },
})

ARCHITECTURE

One user, two connected accounts

Your user connects each account once, under whatever ID they already have in your product. The two stay independent — either can be revoked on its own — and your code reaches both through that one user.

Your product

external_user_id

{external_user_id}

Pipedream Connect

Managed identity

Auth · tools · routing

Autotask PSA

Connected account

Grafana

Connected account

TOOLS

Grafana tools

The Grafana tools this pairing puts in reach, each one running on your user's own connected account.

View all 10 Grafana tools →

Actions top 8 of 10

Triggers

No Grafana triggers are available yet.

x-pd-app-slug
autotask_psa,grafana
Primary app
Autotask PSA (autotask_psa)
Second app
Grafana (grafana)
Authentication
OAuth + API key
Available actions
20
Available triggers
0