Appcues
User onboarding is just the beginning. Empower your team to measure and improve product adoption—without a developer.
Integrate the Appcues API with the Zendesk API
Setup the Appcues API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Appcues and Zendesk remarkably fast. Free for developers.
Popular Appcues and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Appcues#
The Appcues API enables developers to enrich and automate the user onboarding and engagement processes. By interfacing with Appcues, you can programmatically manage flows, segments, and events, and integrate user experience data into other systems for analysis or action. This supports creating customized, scalable user journeys and leveraging user interactions for informed decision-making across your business applications.
Connect Appcues#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
appcues: {
type: "app",
app: "appcues",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.appcues.com/v2/accounts/${this.appcues.$auth.account_id}/flows`,
auth: {
username: `${this.appcues.$auth.api_key}`,
password: `${this.appcues.$auth.api_secret}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})