Integrate the Amilia API with the Zendesk API

Setup the Amilia API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Amilia and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Amilia with Zendesk#

Create Ticket with Zendesk API on New Account from Amilia API

Amilia + Zendesk

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Create Ticket with Zendesk API on New Activity from Amilia API

Amilia + Zendesk

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Create Ticket with Zendesk API on Updated Account from Amilia API

Amilia + Zendesk

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Create Ticket with Zendesk API on Updated Activity from Amilia API

Amilia + Zendesk

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Delete Ticket with Zendesk API on New Account from Amilia API

Amilia + Zendesk

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Popular Amilia and Zendesk Triggers#

New Account from the Amilia API

Emit new event for every created (client) account in the organization

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Activity from the Amilia API

Emit new event for every new activity in the organization

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Updated Account from the Amilia API

Emit new event for every updated (client) account in the organization

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Popular Amilia and Zendesk Actions#

Get Account with the Amilia API

Get an (client) account in your organization. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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List Accounts with the Amilia API

List all (client) accounts in an organization. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Amilia#

Amilia API serves as a gateway to streamline recreation and community-based activities management. It allows developers to integrate a variety of functionalities such as account management, program registrations, and scheduling into their applications. With Pipedream, you can harness this API to automate processes, sync data across platforms, and enhance customer engagement by tying into email, SMS services, or other business tools.

Connect Amilia#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    amilia: {
      type: "app",
      app: "amilia",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.amilia.com/api/v3/en/keywords`,
      headers: {
        Authorization: `Bearer ${this.amilia.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})