Cloud computing solutions provider, also known as Aliyun.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
import Ecs20140526, * as $Ecs20140526 from '@alicloud/ecs20140526';
import OpenApi, * as $OpenApi from '@alicloud/openapi-client';
import Util, * as $Util from '@alicloud/tea-util';
export default defineComponent({
props: {
alibaba_cloud: {
type: "app",
app: "alibaba_cloud",
}
},
async run({ steps, $ }) {
//Creates a new Alibaba Cloud SDK client
let config = new OpenApi.Config({
accessKeyId: this.alibaba_cloud.$auth.access_key_id,
accessKeySecret: this.alibaba_cloud.$auth.access_key_secret,
});
config.endpoint = this.alibaba_cloud.$auth.endpoint;
//Creates and executes a request
let client = new Ecs20140526.default(config);
let describeRegionsRequest = new $Ecs20140526.DescribeRegionsRequest({});
let runtime = new $Util.RuntimeOptions({});
return await client.describeRegionsWithOptions(describeRegionsRequest, runtime);
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})