Integrate the Algolia API with the Zendesk API

Setup the Algolia API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Algolia and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Algolia with Zendesk#

Create Objects with Algolia API on New Ticket (Instant) from Zendesk API

Zendesk + Algolia

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Create Objects with Algolia API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Algolia

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Create Objects with Algolia API on Ticket Closed (Instant) from Zendesk API

Zendesk + Algolia

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Create Objects with Algolia API on Ticket Pended (Instant) from Zendesk API

Zendesk + Algolia

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Create Objects with Algolia API on Ticket Solved (Instant) from Zendesk API

Zendesk + Algolia

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Popular Algolia and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Algolia and Zendesk Actions#

Create Objects with the Algolia API

Adds an array of JavaScript objects to the given index. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Objects with the Algolia API

Delete objects from the given index. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Algolia#

Algolia is a powerful search-as-a-service platform that makes it easy to deliver fast, relevant search experiences to users. The Algolia API allows developers to programmatically manage search indices, perform searches, and capture insights about search activity. With Pipedream, you can harness this API to automate and integrate Algolia's capabilities with other apps, creating efficient workflows that enhance search functionalities and user engagement. You can sync data across platforms, automate content indexing, and trigger actions based on search patterns or user behaviors.

Connect Algolia#

import algoliasearch from "algoliasearch";

export default defineComponent({
  props: {
    algolia: {
      type: "app",
      app: "algolia",
    }
  },
  async run({steps, $}) {
    const client = algoliasearch(this.algolia.$auth.application_id, this.algolia.$auth.api_key);
    return await client.listIndices()
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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