Airship
The Airship App Experience Platform (AXP) is the only enterprise SaaS platform focused 100% on helping brands master the full lifecycle of mobile app experience
Integrate the Airship API with the Zendesk API
Setup the Airship API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Airship and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Airship and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Airship#
The Airship API provides tools to engage customers across SMS, email, app notifications, and more. By leveraging this API, you can automate messaging based on user behavior, preferences, and lifecycle events. Integrating Airship with Pipedream allows you to connect these communication capabilities with hundreds of other services to build robust, automated workflows. This lets you craft personalized customer journeys, respond promptly to user actions, and monitor the effectiveness of different communication strategies.
Connect Airship#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
airship: {
type: "app",
app: "airship",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://go.urbanairship.com/api/schedules`,
auth: {
username: `${this.airship.$auth.app_key}`,
password: `${this.airship.$auth.master_secret}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies