Integrate the Adrapid API with the Zendesk API

Setup the Adrapid API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Adrapid and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Adrapid with Zendesk#

Create Banner with Adrapid API on New Ticket (Instant) from Zendesk API

Zendesk + Adrapid

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Create Banner with Adrapid API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Adrapid

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Create Banner with Adrapid API on Ticket Closed (Instant) from Zendesk API

Zendesk + Adrapid

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Create Banner with Adrapid API on Ticket Pending (Instant) from Zendesk API

Zendesk + Adrapid

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Create Banner with Adrapid API on Ticket Solved (Instant) from Zendesk API

Zendesk + Adrapid

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Popular Adrapid and Zendesk Triggers#

New Banner Ready from the Adrapid API

Emit new event when a new banner is ready.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Adrapid and Zendesk Actions#

Create Banner with the Adrapid API

Generates a new banner using provided data. This action can create different types of banners, such as animated HTML5, image, or video banners. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Banner with the Adrapid API

Retrieves a specified banner. This action should be used after a 'create-banner' action to ensure that the banner is fully processed and ready for use. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Connect Adrapid#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    adrapid: {
      type: "app",
      app: "adrapid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.adrapid.com/me`,
      headers: {
        Authorization: `Bearer ${this.adrapid.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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