Integrate the ADP API with the Zendesk API

Setup the ADP API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ADP and Zendesk remarkably fast. Free for developers.

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Popular ADP and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular ADP and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of ADP#

The ADP API provides access to a breadth of payroll and human capital management services. With Pipedream, you can automate workflows that bridge the gap between ADP and other apps, streamlining your HR processes. By leveraging Pipedream's serverless platform, you can orchestrate data flows, synchronize employee information, manage payroll events, and react to changes in ADP data in real-time without writing extensive code.

Connect ADP#

import { axios } from "@pipedream/platform"
import https from "https"

export default defineComponent({
  props: {
    adp: {
      type: "app",
      app: "adp",
    }
  },
  async run({steps, $}) {
    const httpsAgent = new https.Agent({
      cert: this.adp.$auth.crt_file,
      key: this.adp.$auth.key_file,
    })

    return await axios($, {
      url: `${this.adp.$auth.environment}api.adp.com/hr/v2/workers`,
      headers: {
        Authorization: `Bearer ${this.adp.$auth.oauth_access_token}`,
      },
      httpsAgent: httpsAgent
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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