Integrate the Acelle Mail API with the Zendesk API

Setup the Acelle Mail API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Acelle Mail and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Acelle Mail with Zendesk#

Create Customer with Acelle Mail API on New Ticket (Instant) from Zendesk API

Zendesk + Acelle Mail

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Create Customer with Acelle Mail API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Acelle Mail

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Create Customer with Acelle Mail API on Ticket Closed (Instant) from Zendesk API

Zendesk + Acelle Mail

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Create Customer with Acelle Mail API on Ticket Pending (Instant) from Zendesk API

Zendesk + Acelle Mail

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Create Customer with Acelle Mail API on Ticket Solved (Instant) from Zendesk API

Zendesk + Acelle Mail

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Popular Acelle Mail and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Acelle Mail and Zendesk Actions#

Create Customer with the Acelle Mail API

Creates a customer. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Subscribe Customer To Plan with the Acelle Mail API

Subscribe customer to a plan. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Acelle Mail#

The Acelle Mail API opens doors for you to engage with your audience through crafted email campaigns, subscriber management, and analytics directly through Pipedream. By leveraging Pipedream's capabilities, you can automate workflows that respond to new subscribers, trigger campaigns based on external events, and analyze the performance of your email marketing efforts, all in real-time.

Connect Acelle Mail#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    acelle_mail: {
      type: "app",
      app: "acelle_mail",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.acelle_mail.$auth.api_endpoint}/api/v1/plans`,
      params: {
        api_token: `${this.acelle_mail.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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