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Open ? at the top right of Conduit for your Conduit admin’s help instructions. If you don’t see it, contact your Conduit admin. The book icon opens these docs.

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I can’t connect my assistant

Check that you copied the URL from Conduit’s Home page for the workspace you want. Complete the browser sign-in and approval. If your assistant has no option to add a connection, your plan or company settings may restrict it. Check your assistant’s setup guide.

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My assistant can’t see an app

Open Connectors, check that the connector and the tools you need are enabled, and connect your account if prompted. Then start a new conversation with your assistant. If the connector isn’t listed, request access or a new connector.

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A tool failed

Try asking for a smaller task or less data. If the failure continues, contact your Conduit admin with the assistant name, connector name, time, and error message. Your Usage page may help you find the failed call. Don’t include passwords, API keys, or private document contents in your request.