user-1
(User 1)
February 9, 2024, 9:11pm
1
This topic was automatically generated from Slack. You can find the original thread here .
Can someone explain why this error occurred? I am trying to see if your product is worth my time and literally after 5 tries, I reached the daily limit lol. And it generated 0 results
user-1
(User 1)
February 9, 2024, 9:11pm
2
Hi Y, can you share the error message you’re receiving? When is the error happening?
user-1
(User 1)
February 9, 2024, 9:11pm
5
user-1
(User 1)
February 9, 2024, 9:11pm
6
These are steps I followed. His sample mp3 file worked perfectly fine. When I uploaded my m4a file, this was the error I received
user-1
(User 1)
February 9, 2024, 9:11pm
7
Thanks Y. That error message is coming from OpenAI.
If you read a bit further down in the error message it’s describing your content is not processable by OpenAI.
user-1
(User 1)
February 9, 2024, 9:11pm
8
There’s also a note within the error message about enabling Advanced Settings and disabling the Moderation Check.
These settings are outside of Pipedream’s control. This error is coming from OpenAI.
user-1
(User 1)
February 9, 2024, 9:11pm
9
But it processed another audio file just fine
user-1
(User 1)
February 9, 2024, 9:11pm
10
Yes, as the error states, the error is due to the content of the file.
user-1
(User 1)
February 9, 2024, 9:11pm
11
Content as in, the actual recording quality itself, something to do with formating etc?
user-1
(User 1)
February 9, 2024, 9:11pm
12
Correct, please see the highlighted error message
user-1
(User 1)
February 9, 2024, 9:11pm
13
Where do I set “advanced moderation settings” in case I want to push it through? Pipedream?
user-1
(User 1)
February 9, 2024, 9:11pm
14
No, this error is from OpenAI. Please see OpenAI’s dashboard and documentation for more details.
user-1
(User 1)
February 9, 2024, 9:11pm
16
Hi. I tried to upload a file to try again, but it says daily quota exceeded and I literally didn’t upload anything for the past 2 days. Can you please adjust my quota so I can actually try out this product?
user-1
(User 1)
February 9, 2024, 9:11pm
18
Sorry, we cannot adjust Free account quotas.
At the bottom of the billing dashboard is a chart to show your daily usage. This might be due to an unconnected source that’s using credits.
user-1
(User 1)
February 9, 2024, 9:11pm
19
Here’s the link to the billing dashboard: https://pipedream.com/settings/billing
user-1
(User 1)
February 9, 2024, 9:11pm
20
Why isn’t the daily quota renewing daily as the name suggests?