Why are our workflows throwing errors in communication with the data store despite no recent changes?

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1

This topic was automatically generated from Slack. You can find the original thread here.

Good morning. Came in today and noticed many of our workflows have been throwing the following errors:

Error communicating with data store

    at null.createError (/var/task/node_modules/@lambda-v2/component-runtime/node_modules/axios/lib/core/createError.js:16:15)
    at null.settle (/var/task/node_modules/@lambda-v2/component-runtime/node_modules/axios/lib/core/settle.js:17:12)
    at IncomingMessage.handleStreamEnd (/var/task/node_modules/@lambda-v2/component-runtime/node_modules/axios/lib/adapters/http.js:269:11)
    at IncomingMessage.emit (node:events:529:35)
    at null.endReadableNT (node:internal/streams/readable:1368:12)
    at process.processTicksAndRejections (node:internal/process/task_queues:82:21)

Can anyone one point me in the right direction. The affected workflows haven’t changed recently and have been humming along for months (some even years)!

2

It appears the first occurrence of this issue started yesterday (Sunday) at 22:54 EDT.

3

Hi , I looked into your account and this is happening because your workspace is over the data store quota. You can check the limits on the usage dashboard at the bottom left. Also, see our docs here.

4

When did this limit change? We never received a notice of any kind that our account would be abruptly affected.

5

Let me check the exact date we sent this announcement, but we’ve been sending period emails to users over limits prior to enforcing them.

6

The first notice email we sent was on December 4th, 2023 and we started enforcing the limits on April 1st, 2024.

7

Also, there should’ve been a warning banner in the workspace during the period I mentioned above

8

Please check out docs: Data Stores - Pipedream

9

While your workspace is above limits, your data stores are kept on read-only mode. Here’s our guide on exporting the data to an external service. After that, you should delete extra data stores and data to get under the limits: Data Stores - Pipedream

10

we’ve been sending period emails to users over limits prior to enforcing them.

The first notice email we sent was on December 4th, 2023 and we started enforcing the limits on April 1st, 2024.
I’m going back through old email (I don’t delete things, just archive) and we have received no notification about this change.

11

Could you file a support ticket at https://pipedream.com/support so we can take a look at your specific account?

12

I did…right after I posted my first message here.

13

The support ticket might be under [sre@tomonetworks.com](mailto:sre@tomonetworks.com) or [sethc@tomonetworks.com](mailto:sethc@tomonetworks.com).

14

Got it, thanks! We’ll follow up in that thread

15

Thank you!