Pipedream Connect Session Expired

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1

Using connect sdk on frontend was working fine initially, but started getting “Session Expired, Please refresh page again” on the auth modal/screen?

2

Hi @rahul,

It sounds like you’re experiencing an issue with session management in your frontend application using the Connect SDK. The error message “Session Expired, Please refresh page again” typically indicates that the session token or authentication credentials have expired, and the application is unable to authenticate the user.

Here are a few steps you can take to troubleshoot and resolve this issue:

  1. Check Session Expiry Settings: Ensure that your session expiry settings are configured correctly. If the session is set to expire too quickly, users may frequently encounter this error.

  2. Token Refresh Logic: Implement token refresh logic if your authentication provider supports it. This involves automatically refreshing the session token before it expires, so the user remains authenticated without interruption.

  3. Inspect Network Requests: Use browser developer tools to inspect network requests and responses. Look for any errors or issues related to authentication requests that might indicate why the session is expiring unexpectedly.

  4. Review SDK Documentation: Consult the documentation for the Connect SDK to ensure that you are following best practices for session management and authentication. There may be specific guidelines or methods provided for handling session expiry.

  5. Error Handling: Implement robust error handling in your application to gracefully handle session expiry. This might include prompting the user to re-authenticate or automatically redirecting them to the login page.

  6. Consult Support: If the issue persists, consider reaching out to the support team of the Connect SDK or your authentication provider for further assistance.

If you continue to experience issues or need more specific guidance, please provide additional details about the SDK and authentication method you’re using, and I’ll do my best to assist further.

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