Error when Trying to Fetch RSS Feed

Help
1

I’m attempting to fetch data from a Reddit account RSS feed. The feed works completely fine when opening it in a browser. However, when attempting to access it through Pipedream, I’m receiving the following error:

ConfigurationError: Error fetching URL https://old.reddit.com/r/mod/about/modqueue/.rss?feed=*******************************************&user=*************. Please load the URL directly in your browser and try again.

at Object.fetchFeed (file:///var/task/user/app/rss.app.mjs:40:23)

at process.processTicksAndRejections (node:internal/process/task_queues:95:5)

at async Object.fetchAndParseFeed (file:///var/task/user/app/rss.app.mjs:81:26)

at async Object.activate (file:///var/task/user/sources/new-item-in-feed/new-item-in-feed.mjs:29:13)

at async /var/task/index.js:95:13

at async captureObservations (/var/task/node_modules/@lambda-v2/component-runtime/src/captureObservations.js:28:5)

at async exports.main [as handler] (/var/task/index.js:60:20)

I’ve also double-checked the feed URL to make sure that it’s correct. How should I go about addressing this issue?

2

Hi @ironfist351,

It seems like you’re encountering a ConfigurationError when trying to fetch data from a Reddit RSS feed using Pipedream. This error suggests there might be an issue with how the URL is being accessed or configured in your Pipedream workflow.

Here are a few steps you can take to troubleshoot and potentially resolve the issue:

  1. Verify the URL: Ensure that the URL you are using in your Pipedream workflow is exactly the same as the one that works in your browser. Sometimes, copying the URL from the browser can introduce hidden characters or formatting issues.

  2. Check Authentication: If the RSS feed requires authentication, make sure you have configured the necessary authentication details in Pipedream. For Reddit, you might need to use OAuth to access certain feeds, especially if they are private or require specific permissions.

  3. Test with a Simple Feed: Try fetching a simpler, public RSS feed using Pipedream to ensure that the issue is specific to the Reddit feed and not a general problem with your Pipedream setup.

  4. Review Pipedream Logs: Check the logs in Pipedream for any additional error messages or details that might provide more context about the issue.

  5. Use a Different Parser: If you’re using a custom code step to parse the RSS feed, ensure that the parser is correctly handling the feed format. You can use the rss-parser package as shown in the Pipedream documentation:

    import Parser from "rss-parser";
let parser = new Parser();

export default defineComponent({
  async run({ steps, $ }) {
    try {
      const feed = await parser.parseURL("https://your-feed-url");
      feed.items.forEach((item) => {
        this.$emit(item);
      });
    } catch (error) {
      console.error("Error fetching or parsing feed:", error);
    }
  },
});

  6. Contact Support: If the issue persists, consider reaching out to Pipedream support for further assistance. You can visit Support - Pipedream for more support options.

By following these steps, you should be able to diagnose and potentially resolve the issue with fetching the Reddit RSS feed in Pipedream.

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