This topic was automatically generated from Slack. You can find the original thread here.
Ricky : Hey all. I’m having difficulty connecting Slack. I am a workplace admin and the workplace admins have been added to the App Managers group. However, I am always getting “You are not authorized to install Pipedream on mySlackWorkplace”
Ricky : Am I missing something or updating the wrong permissions?
Dylan Sather (Pipedream) : thanks for raising, let me test this behavior on a new workspace and I’ll get back to you
Dan Hsiung : Hi , I’m having trouble reproducing this behavior. Can you let me know what page you are on when you’re trying to connect your slack account?
Ricky : This happens when I try to connect going to Accounts or if I try to connect to Slack from a step in a workflow
Dan Hsiung : Got it, that’s the right place. Is it possible you’re logged in multiple times with different accounts on the same browser session? Their UI allows that, which gets confusing when you’re trying to connect a specific account. I’ve found that opening an incognito/private browsing window to do the connecting helps simplify things.
Ricky : This very well could be an issue on my side. There may be a Slack permission that I don’t have.
Ricky : I’ll give that a go
Dan Hsiung : lmk how it goes
Ricky : I opened a new Chrome incognito window, logged into Pipedream, went to Accounts, tried to connect to Slack by entering my workspace name, username, and password.
Ricky : I am getting the same message.
Dan Hsiung : Very strange. Is this slack workspace a free account or a paid account?
Ricky : I may be able to just use the Slack api or call a Slack webhook from my pipedream step
Ricky : paid
Dan Hsiung : Possible this is specific to paid accounts. Let me see if I can test that out somehow. Thanks for your patience
Ricky : no problem. Also, I am behind a pi-hole. That may be causing issues.
Ricky : I’m going to try to switch networks
