Rafael Quintanilha

Managing a SaaS is hard. Not only you need to develop an idea and battle for its adoption, constantly iterate and listen to user feedback, but also handle the back-office aspect of it. In particular, if you receive money in exchange of offered services, there is a plethora of zones

There are several ways to manage a team. In the modern start-up era, it is not uncommon to see HR departments replacing the old, stricter model, with a "responsible freedom" approach. Netflix popularized the principle of treating employees as fully-formed adults. In order to have such autonomy in place, automations