The Waboxapp API is a powerful tool allowing enhanced interaction with WhatsApp, enabling automated messages, and message monitoring. With this API on Pipedream, you can create sophisticated workflows that send alerts, synchronize with customer service platforms, or even trigger events in other apps based on received WhatsApp messages. By leveraging serverless execution, these automations can run on-demand or on a schedule without the need for dedicated infrastructure.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
waboxapp: {
type: "app",
app: "waboxapp",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://www.waboxapp.com/api/status/[UID]`,
params: {
token: `${this.waboxapp.$auth.api_token}`,
},
})
},
})
Customer Support Ticket Creation: Automatically generate customer support tickets in helpdesk software like Zendesk whenever a WhatsApp message is received. This workflow can parse the incoming message for critical information, create a new ticket in Zendesk, and reply to the customer with a ticket number.
Order Confirmation and Updates: Connect Waboxapp to an e-commerce platform like Shopify to send order confirmations and shipping updates. When a new order is placed, trigger a workflow that sends a personalized WhatsApp message to the customer confirming their order, and later, notify them when their order has shipped.
Event Reminder System: Integrate Waboxapp with Google Calendar to send event reminders. Set up a workflow that monitors a specific calendar for upcoming events and automatically sends a WhatsApp message to attendees with event details a day before the event occurs.
Waboxapp uses API keys for authentication. When you connect your Waboxapp account, Pipedream securely stores the keys so you can easily authenticate to Waboxapp APIs in both code and no-code steps.
The API token in Waboxapp is located in the Developers page that is available in the left menu from the Dashboard.