Integrate the Syncro API with the Zoho CRM API

Syncro is an API that empowers users to streamline their customer support and feedback management by automating interactions and integrating with various systems. By leveraging Syncro with Pipedream, you can automate tasks such as syncing customer feedback to a CRM, triggering alerts based on feedback scores, or creating support tickets from customer responses. Pipedream’s serverless platform facilitates the creation of these automated workflows without the need for complex infrastructure, making it straightforward to connect Syncro with other apps and services to enhance your customer support operations.

Connect Syncro#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    syncro: {
      type: "app",
      app: "syncro",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.syncro.$auth.subdomain}.syncromsp.com/api/v1/me`,
      headers: {
        "Content-Type": `application/json`,
        "Authorization": `${this.syncro.$auth.api_token}`,
      },
    })
  },
})

Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})