SnatchBot

A revolutionary bot builder platform to add multi-channel messaging to your system.

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SnatchBot API Integrations

Build and run workflows using the SnatchBot API. Use 1000s of source-available triggers and actions across 2,100+ apps. Or write custom code to integrate any app or API in seconds.

Overview

The SnatchBot API provides a programmatic window to SnatchBot's chatbot platform, allowing you to manage and interact with your bots outside of the SnatchBot interface. With this API, you can execute tasks like sending messages, retrieving chat history, and managing your bot's structure and behavior. When integrated into Pipedream workflows, the SnatchBot API shines in automating interactions, syncing chat data with other systems, and reacting to events with custom logic and third-party services.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snatchbot: {
      type: "app",
      app: "snatchbot",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://account.snatchbot.me/channels/api/api/id${this.snatchbot.$auth.bot_id}/app${this.snatchbot.$auth.app_id}/aps${this.snatchbot.$auth.app_secret}`,
      params: {
        user_id: `{your_user_id}`,
        message_id: `{your_message_id}`,
      },
    })
  },
})

Choose an API to Connect with SnatchBot API

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24
of
2,100+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce
Salesforce
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Premium
ServiceNow
ServiceNow
The smarter way to workflow
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

Example Use Cases

  • Automate Customer Support Follow-Ups: Trigger a workflow in Pipedream when a SnatchBot conversation ends, then use the SendGrid app to email a follow-up survey to the user. This gathers feedback and improves your chatbot service.

  • Sync Chat Sessions to CRM: After a conversation in SnatchBot, automatically create or update a contact record in a CRM like Salesforce or HubSpot. This keeps your customer profiles updated with the latest interaction details.

  • Broadcast Messages from Slack: Use Pipedream to listen for commands in a Slack channel, then call the SnatchBot API to broadcast messages to users from within Slack. This is handy for timely announcements or alerts.

Add File Sharing Preference with Google Drive API on New Message Sent from SnatchBot API
SnatchBot + Google Drive
 
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Post Message with SnatchBot API on New Requests from HTTP / Webhook API
HTTP / Webhook + SnatchBot
 
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Add Single Row with Google Sheets API on New Message Sent from SnatchBot API
SnatchBot + Google Sheets
 
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Post Message with SnatchBot API on New Item in Feed from RSS API
RSS + SnatchBot
 
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Post Message with SnatchBot API on New Message (Instant) from Discord API
Discord + SnatchBot
 
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New Message Sent from the SnatchBot API

Emit new event when a new bot message is sent. See the documentation

 
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Get Messages with the SnatchBot API

Retrieve a message or a list of messages. See the documentation

 
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Post Message with the SnatchBot API

Post a new message and receive a response from your bot. See the documentation

 
Try it

Authentication

SnatchBot uses API keys for authentication. When you connect your SnatchBot account, Pipedream securely stores the keys so you can easily authenticate to SnatchBot APIs in both code and no-code steps.

To retrieve your App ID and Secret,

  • Navigate to your SnatchBot account and sign in
  • Click on one of your Bots, then click on “Channels”
  • Go to “Other” > “API”

In the steps above when you click one of your bots, your Bot ID is 1234 if your Bot URL is https://account.snatchbot.me/edit/1234