Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Integrate the Slack API with the Connectwise PSA API
Setup the Slack API trigger to run a workflow which integrates with the Connectwise PSA API. Pipedream's integration platform allows you to integrate Slack and Connectwise PSA remarkably fast. Free for developers.
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Popular Ways to Connect Slack with Connectwise PSA#
Popular Slack and Connectwise PSA Triggers#
Emit new event when a new message is posted to one or more channels
Emit new event when a new contact is created in Connectwise.
Emit new event when a new project is created in Connectwise.
Emit new event when a new ticket is created in Connectwise.
Popular Slack and Connectwise PSA Actions#
Creates a new company in Connectwise. See the documentation
Send a message to a user, group, private channel or public channel. See the documentation
Creates a new contact in Connectwise. See the documentation
Configure custom blocks and send to a channel, group, or user. See the documentation.
Creates a new ticket in Connectwise. See the documentation
Overview of Slack#
The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
- Automate posting updates to your team channels
- Create a bot to answer common questions
- Integrate with your existing tools and services
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})
Overview of Connectwise PSA#
ConnectWise PSA (Professional Services Automation) API offers a powerful avenue for managing business processes related to technology services. By integrating with ConnectWise PSA via Pipedream, developers can automate complex workflows, synchronize data across various platforms, and enhance operational efficiencies. This API allows for control over modules like service tickets, project management, and account management, essentially streamlining operations and making data management more effective.
Connect Connectwise PSA#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
connectwise_psa: {
type: "app",
app: "connectwise_psa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.connectwise_psa.$auth.environment}/v4_6_release/apis/3.0/service/boards`,
headers: {
"clientId": `${this.connectwise_psa.$auth.client_id}`,
},
auth: {
username: `${this.connectwise_psa.$auth.company_id}+${this.connectwise_psa.$auth.public_key}`,
password: `${this.connectwise_psa.$auth.private_key}`,
},
})
},
})
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