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Overview#
The Reviews.io API allows for automated management and retrieval of review data from the Reviews.io platform. Within Pipedream, you can leverage this API to build serverless workflows that trigger on specific events, integrate with other services, manipulate and analyze review data, and automate responses or notifications. By tapping into Reviews.io via Pipedream, businesses can enhance their customer feedback loop, monitor their reputation, and engage with their reviewers efficiently.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
reviews_io: {
type: "app",
app: "reviews_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.reviews.io/product/invitations`,
headers: {
"Accept": `application/json`,
"Content-Type": `application/json`,
},
params: {
store: `${this.reviews_io.$auth.store_id}`,
apikey: `${this.reviews_io.$auth.api_key}`,
},
})
},
})
Example Use Cases#
Sync Reviews to Google Sheets: Automatically push new reviews collected on Reviews.io into a Google Sheets document. This workflow can help businesses track and analyze customer sentiment over time, easily share feedback with team members, and maintain records for compliance purposes.
Trigger Email Alerts for Negative Feedback: Set up a Pipedream workflow that listens for new Reviews.io reviews and triggers an email alert via an SMTP service or an app like Sendgrid when a review falls below a certain star rating. This enables fast response to customer complaints and can help in improving customer service and satisfaction.
Post New Reviews to Slack Channels: Create a Pipedream workflow that posts new positive reviews from Reviews.io to a designated Slack channel to boost team morale and celebrate customer satisfaction. Alternatively, critical reviews can be routed to a customer support channel to prompt immediate action.
Authentication#
Name Slug: reviews_ioReviews.io uses API keys for authentication. When you connect your Reviews.io account, Pipedream securely stores the keys so you can easily authenticate to Reviews.io APIs in both code and no-code steps.
To retrieve your Store ID and API Key,
- Navigate to your Reviews.io account and sign in
- Go to “Integrations” > “API”
Trusted by 1,000,000+ developers from startups to Fortune 500 companies