Plain

Customer support for modern tools. Fast, flexible and extendable.

Integrate the Plain API with the Gmail API

Setup the Plain API trigger to run a workflow which integrates with the Gmail API. Pipedream's integration platform allows you to integrate Plain and Gmail remarkably fast. Free for developers.

Send Email with Gmail API on Customer Created from Plain API
Plain + Gmail
 
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Send Email with Gmail API on Customer Deleted from Plain API
Plain + Gmail
 
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Send Email with Gmail API on Customer Updated from Plain API
Plain + Gmail
 
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Send Email with Gmail API on Email Received from Plain API
Plain + Gmail
 
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Send Email with Gmail API on Email Sent from Plain API
Plain + Gmail
 
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Customer Created from the Plain API

Emit new event when a customer is created.

 
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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

 
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Customer Updated from the Plain API

Emit new event when a customer is updated.

 
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Email Received from the Plain API

Emit new event when an email is received.

 
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Email Sent from the Plain API

Emit new event when an email is sent.

 
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Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

 
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Send Email with the Gmail API

Send an email from your Google Workspace email account

 
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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

 
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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

 
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Upsert Customer with the Plain API

Creates or updates customer with customer details. See the documentation

 
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Overview of Plain

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Gmail

By connecting your personal Gmail account to Pipedream, you'll be able to incorporate email into whatever you're building with any of the thousands of apps that are available on Pipedream.

Connect Gmail

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gmail: {
      type: "app",
      app: "gmail",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.gmail.$auth.oauth_access_token}`,
      },
    })
  },
})