AI Powered Chatbots, WhatsApp Business API, Social CRM, Machine Learning, Natural Language Processing, Phone Automation
Go to sitePicky Assist bridges your communication channels with smart automation, letting you weave SMS, WhatsApp, and other messaging services into your business workflows. By integrating with Pipedream, you can automate interactions with customers, streamline notifications, or orchestrate multi-platform messaging campaigns. The API enables you to trigger messages based on events, sync conversations to CRMs, or even dispatch alerts from monitoring systems.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
picky_assist: {
type: "app",
app: "picky_assist",
}
},
async run({steps, $}) {
const data = {
"token": `${this.picky_assist.$auth.api_token}`,
}
return await axios($, {
method: "post",
url: `https://pickyassist.com/app/api/v2/check-balance`,
data,
})
},
})
Customer Support Ticket Creation: When a customer sends a message via WhatsApp, Picky Assist can receive that message and use Pipedream to create a new support ticket in Zendesk or another customer service platform, ensuring no request is left unattended.
Real-Time Order Updates: Connect Picky Assist with an e-commerce platform like Shopify on Pipedream. Automate the process of sending personalized order confirmation and shipping updates via SMS to customers when their order status changes.
Event-Triggered Alerts: Combine Picky Assist with monitoring tools like Datadog. Set up a workflow on Pipedream that triggers an SMS to the on-call team if there's an incident or performance anomaly detected, providing timely response capabilities.
Picky Assist uses API keys for authentication. When you connect your Picky Assist account, Pipedream securely stores the keys so you can easily authenticate to Picky Assist APIs in both code and no-code steps.
To retrieve your API token,