Keen
The Fully Managed Event Streaming Platform
Integrate the Keen API with the Zendesk API
Setup the Keen API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Keen and Zendesk remarkably fast. Free for developers.
Popular Keen and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Keen#
Keen API empowers developers to capture, analyze, and embed event data into their applications, creating opportunities for deep analytics and custom visualization capabilities. With Keen, you can stream, store, and query large volumes of events, enabling real-time insights into user behavior, system performance, or any other metric that can be captured via events. On Pipedream, integrating Keen allows you to automate workflows by capturing these events and triggering actions in other apps, based on the data you gather.
Connect Keen#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
keen: {
type: "app",
app: "keen",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.keen.io/3.0/projects/${this.keen.$auth.projectId}/events`,
params: {
api_key: `${this.keen.$auth.apiKey}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})