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CONNECT APP

Build with Elevio

More Customers, Less Support. Reduce Customer Effort with Elevio

Help Desk & Support

  • API key

MCP

Give your agent Elevio tools

Every Elevio action is exposed as an MCP tool on Pipedream's remote server. Point a client at it with your end user's ID and Connect resolves that user's Elevio account for each tool call — you store no tokens.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "elevio",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// e.g. run Create Article:
const result = await mcp.callTool({
  name: "elevio-create-article",
  arguments: {
    categoryId: "Category ID",
    restriction: "Restriction",
  },
})

API PROXY

Call the Elevio API directly

For an endpoint with no pre-built tool, the Connect proxy forwards your request to the Elevio API with the connected user's credentials attached. You store no tokens and write no refresh logic.

const resp = await pd.proxy.get({
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  accountId: "apn_xxxxxxx",
  url: "https://api.elev.io/v1/articles",
})

// Any allowed Elevio endpoint works here. Pipedream attaches the
// connected account's credentials to the outgoing request.

SDK

Run Elevio actions from your backend

Connect a user's Elevio account once, then run Create Article on their behalf from your own code — TypeScript, Python, or plain HTTP.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "elevio-create-article",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    elevio: { authProvisionId: "apn_xxxxxxx" },
    categoryId: "Category ID",
    restriction: "Restriction",
  },
})

MULTI-APP

Use Elevio with other popular apps

Most products don't stop at one integration. Pair Elevio with the other apps your users rely on, and ship use cases that span both.

REFERENCE

App details

Reference metadata for the Elevio connector in the Pipedream registry.

App slug
elevio
Authentication
API key
Categories
Help Desk & Support
Actions
5
Triggers
2
API proxy
Available