Dixa
The CX Platform for Consumer Brands
Integrate the Dixa API with the Zoho CRM API
Setup the Dixa API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate Dixa and Zoho CRM remarkably fast. Free for developers.
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Popular Ways to Connect Dixa with Zoho CRM#
Popular Dixa and Zoho CRM Triggers#
Emit new event when a conversation is created in Dixa. See the documentation.
Emit new events when the status of a conversation changes (e.g., open, closed, or abandoned). See the documentation.
Emit new event when a customer submits a satisfaction rating for a conversation. See the documentation.
Emit new event when a new message is added to a conversation. See the documentation.
Emit new event when a tag is added to a conversation. See the documentation.
Popular Dixa and Zoho CRM Actions#
Adds a message to an existing conversation. See the documentation.
Converts a Lead into a Contact or an Account. See the documentation
Creates a new email or contact form-based conversation. See the documentation.
Connect Dixa#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dixa: {
type: "app",
app: "dixa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dev.dixa.io/v1/agents`,
headers: {
"authorization": `${this.dixa.$auth.api_key}`,
},
})
},
})
Overview of Zoho CRM#
The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.
Connect Zoho CRM#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_crm: {
type: "app",
app: "zoho_crm",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
},
})
},
})
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