What do you want to automate
with Dixa and Trustpilot (Customer)?
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Popular Dixa and Trustpilot (Customer) Triggers#
Emit new event when a conversation is created in Dixa. See the documentation
Emit new events when the status of a conversation changes (e.g., open, closed, or abandoned). See the documentation
Emit new event when a customer submits a satisfaction rating for a conversation. See the documentation
Emit new event when a new message is added to a conversation. See the documentation
Emit new event when a tag is added to a conversation. See the documentation
Popular Dixa and Trustpilot (Customer) Actions#
Adds a message to an existing conversation. See the documentation
Creates a new email or contact form-based conversation. See the documentation
Updates custom attributes for a specified user. See the documentation
Connect Dixa#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dixa: {
type: "app",
app: "dixa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dev.dixa.io/v1/agents`,
headers: {
"authorization": `${this.dixa.$auth.api_key}`,
},
})
},
})
Overview of Trustpilot (Customer)#
The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.
Connect Trustpilot (Customer)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trustpilot: {
type: "app",
app: "trustpilot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://invitations-api.trustpilot.com/v1/private/business-units/${this.trustpilot.$auth.business_unit_id}/templates`,
headers: {
Authorization: `Bearer ${this.trustpilot.$auth.oauth_access_token}`,
},
})
},
})
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