Chatrace API Integrations

Build and run workflows using the Chatrace API. Use 1000s of source-available triggers and actions across 2,400+ apps. Or write custom code to integrate any app or API in seconds.

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Overview#

The Chatrace API is a toolkit for building advanced chatbot solutions. With this API, you can streamline customer interactions, automate responses, and integrate your chat systems with various platforms and data sources. Whether you're enhancing customer support, leading marketing campaigns, or gathering insights from user conversations, the Chatrace API, when married with Pipedream's capabilities, allows for extensive automation and integration possibilities.

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chatrace: {
      type: "app",
      app: "chatrace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.chatrace.com/page/tags`,
      headers: {
        "X-ACCESS-TOKEN": `${this.chatrace.$auth.api_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Example Use Cases#

Customer Support Automation: Automate responses to common queries using Chatrace. Set up a workflow on Pipedream that listens for specific keywords or questions and triggers Chatrace to deliver the appropriate response, reducing the workload on human agents.
E-commerce Shopping Assistant: Create a chatbot that aids users in making purchase decisions. Integrate Chatrace with a product database on Pipedream to provide real-time stock updates and recommendations based on user preferences, streamlining the shopping experience.
Feedback Collection and Analysis: Implement a workflow where Chatrace gathers user feedback and sends it to Pipedream. From there, connect to a data analysis tool like Google Sheets or a CRM like HubSpot to categorize and analyze customer sentiment, helping improve products and services.

Authentication#

Name Slug: chatrace

Chatrace uses API keys for authentication. When you connect your Chatrace account, Pipedream securely stores the keys so you can easily authenticate to Chatrace APIs in both code and no-code steps.

To retrieve your API token,

Navigate to your Chatrace account and sign in
Go to “Settings” > “Integrations”> “Chatrace API Access Token”

Start for free — no credit card required

Watch a demo

Chatrace

Chatrace API Integrations

Build and run workflows using the Chatrace API. Use 1000s of source-available triggers and actions across 2,400+ apps. Or write custom code to integrate any app or API in seconds.