Why isn't the workflow triggering when new rows are added to Google Sheet?

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1

This topic was automatically generated from Slack. You can find the original thread here.

I set up workflow to trigger when a new row is added to a Google Sheet.

I set it to DEPLOY.

I have sent several rows to the spreadsheet, however, the event is not triggering.

When I run the workflow, it works find.

It’s just not working as I add the rows.

2

I’m sorry to hear that you’re experiencing issues with the Google Sheets trigger. To better assist you, can you please provide more information about your workflow setup? Specifically, which Google Sheets trigger are you using and how have you configured it? This will help me understand the issue and provide a solution.

3

My workflow is being trigger from Google Sheets. It’s supposed to run when a row is added.

4

I understand that you’re using a Google Sheets trigger to run your workflow when a new row is added. To help you further, can you please confirm which specific Google Sheets trigger you’re using in your workflow? This will help me provide the appropriate guidance to resolve the issue.

5

New Row Added (Shared Drive, Instant)

6

Thank you for providing the trigger information. The “New Row Added (Shared Drive, Instant)” trigger should work when a new row is added to the Google Sheet. However, if it’s not triggering as expected, please try the following steps to troubleshoot: 1. Make sure the Google Sheet is located in the shared drive you’ve specified in the trigger configuration. 2. Ensure that you’ve granted the necessary permissions to Pipedream for accessing the shared drive and the Google Sheet. 3. Double-check the trigger configuration to ensure it’s set up correctly, including the correct Sheet ID and any other required settings. If the issue persists, please consider reaching out to Pipedream support at https://pipedream.com/support for further assistance.

7

Google can have delays in sending webhooks for updates, sometimes up to 30 minutes. Normally they send quickly, but I’ve seen a large distribution. Did you ever see the event trigger? Or if you create a new trigger, does that work?

8

I tried it again and it appears to be working now.

Thanks for coming onboard.