Why Isn't the Workflow for Pulling Company Property Changes from HubSpot Working Anymore?

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1

This topic was automatically generated from Slack. You can find the original thread here.

Morning!

I have two separate workflows to extract info from HubSpot. The first one is pulling every note created in a company every 15 seconds, and it works just fine.

The problem I have is with the second workflow which I had pulling company property changes. A couple of moths ago it was working perfectly, but now it simply isn’t getting any events, no matter what property I try to pull.

I even tried the ‘Contact Property Change’ and that was as well, it’s just the Company Property Change that isn’t really working

Wondering if anyone has any idea of what could the issue be.

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Hi Charlie,

There might be an update to the source code for that particular trigger.

Unlike actions, you can’t update sources to their latest version unfortunately.

Could you try deleting the trigger and recreating it? That would pull in the latest version of that source.

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Hi Pierce,

I already tried deleting the trigger, and even made a brand new workflow, but it still isn’t working

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The trigger also has it’s own set of logs under the Sources area in the Pipedream dashboard. Opening up the Hubspot source then clicking the Logs tab at the top will show the logs for that trigger.

Other common issues for triggers include permissions issues, if your account associated with that trigger no longer has access to the resource, it could be an issue.

If you’re not able to find the cause there, I also suggest opening a ticket here: Support - Pipedream

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There’s an Integrations Issues option in the ticket category dropdown

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Yes, that actually shows the request failed with a 400 code

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Gotcha, so that’s where I would start with debugging this issue. The 400 error should hopefully give you more details like which parameters are missing or aren’t compatible with the HubSpot API endpoint