user-1
(User 1)
April 10, 2024, 9:49pm
1
This topic was automatically generated from Slack. You can find the original thread here .
Heya team. We have a pipedream automation that connects to an sFTP server…but it just suddenly started timing out (3:14:07pm). We can confirm the sFTP server is up and connectable with standard ftp clients. Anything amiss with this automation atm?
user-1
(User 1)
April 10, 2024, 9:49pm
2
This may or may not be related to usage of the new PD File Store (it pulls the source file from the File Store to send to the sFTP destination)
user-1
(User 1)
April 10, 2024, 9:49pm
3
…may have resolved…there is def. confusion on File Store (where do I go to pg 2 of the files?)
user-1
(User 1)
April 10, 2024, 9:49pm
4
Hi Shawn,
Sounds like perhaps the timeout issue was intermittent. Were you able to pinpoint the cause?
Sorry, we know that pagination is missing on the File Stores feature, this is a known product gap we’re doing to address.
user-1
(User 1)
April 10, 2024, 9:49pm
5
But, we have noticed that this bug is fixable if you add a folder to the root directory to the file store. Could you try that?
user-1
(User 1)
April 10, 2024, 9:49pm
7
mm, i take it back - no mechanism to create a new folder at root. Here’s my UI:
user-1
(User 1)
April 10, 2024, 9:49pm
9
Only allows a new file to be uploaded
user-1
(User 1)
April 10, 2024, 9:49pm
10
Can you try creating a new file with just the name /
?
user-1
(User 1)
April 10, 2024, 9:49pm
11
That might solve the problem
user-1
(User 1)
April 10, 2024, 9:49pm
12
I can’t crate a file named / because it’s an invalid character, the dialog doesn’t you freeform type. it’s either browse your drive or drag and drop
user-1
(User 1)
April 10, 2024, 9:49pm
14
Unless there is another way?
user-1
(User 1)
April 10, 2024, 9:49pm
15
Perhaps simply opening a new file on the File Store programmatically?
$.files.open('/')
user-1
(User 1)
April 10, 2024, 9:49pm
17
Hm, no error…but also no folder
user-1
(User 1)
April 10, 2024, 9:49pm
18
Hmm, maybe could you try just adding some text to fix that constraint with the file name?
mock_folder/
?
user-1
(User 1)
April 10, 2024, 9:49pm
20
ugh everything I try…nothing. These don’t error out, they just…don’t produce anything