Why is the Gmail New Email Received Trigger Sometimes Not Calling the Webhook?

Bugs
1

This topic was automatically generated from Slack. You can find the original thread here.

Hey Team! Sometimes Gmail New Email Received trigger does not call the webhook. Example trigger id: dc_ZduYEGX

When I check the trigger events, they are there. However, the webhook is never called. This has a negative impact on the quality of my product, as users will not be able to make the workflow work and will complain or stop using it. Could you please take a look?

Is there a way to see why the webhook wasn’t called?

2

Hi Siraj,

Just curious to understand the implementation, would you mind sharing the sample code. ?
Also, are you using OAuthappid for custom Oauth client.

3

Hi Nitin! Here is the code:

I don’t think it’s an implementation problem, as it works 70–80% of the time. It just sometimes fails to call the webhook, and I would like to know why and see the logs.
_const_ deployedTrigger = await pd.triggers.deploy({
id: _triggerKey_,
externalUserId: userId,
configuredProps,
webhookUrl,
});

4

Try viewing the logs here: Pipedream - Connect APIs, AI, databases and more

You can replace dc_ZduYEGX with whichever deployed component ID you want to view the logs for

5

As I am using Connect, the triggers that users create don’t appear in the Source view. Is there a way to view Connect trigger webhook calls?