Why Haven't I Received a Response to My Emails Sent to Pipedream Support and Billing?

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1

This topic was automatically generated from Slack. You can find the original thread here.

Hi, last Friday I sent 2 emails to you guys:

  1. support@pipedream.com, asking about something that PI was not able to me with (https://pipedream-users.slack.com/archives/CPTJYRY5A/p1778872221804719)
  2. billing@pipedream.com, asking about the plan I am using, as it is not clear to me
    I’ve never got any answer.

Am I using the right channels?!

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2

Same problem…

3

Hi Oscar, I responded to the ticket but will echo it here - you are on a legacy version of the Advanced plan. I added more details to the ticket response.

Github sync: You cannot move workflows into Github sync projects or out of Github sync projets.

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Thanks for the responses!