Why Has My Trigger Suddenly Stopped Working and How Can I Fix It to Set Up Test Triggers Past a Certain Point?

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Help. My trigger doesn’t any more all of a sudden. Now I can’t set up test triggers past a certain one. How do I fix that? No more workflows are being executed. I get “Action Required
In ecwid, generate test events and then search for new events. Test events provide data for autocomplete and testing to help you build your workflow.” and the thing hangs with a rotating pointer (can’t remember the term, CoViDementia) on “Select different event”

Hi, could you perhaps share a short screencast or screenshots of the issue?

Sorry, I’m just not following exactly what you mean.

I realise that what seems clear to me does not seem clear to others and i apologise for that and it is quite frustrating, I hope this screenshot summarises the issue.

Brain fog

Thanks for the screenshot. So it sounds like you attempted to select the test event from the dropdown, but now the trigger is in a state where the test event is selected, yet the UI is stuck in an state where it doesn’t show the selected event?

yes

non new test events can be generated. Befaire tehre were some old events which I did not require and I cleared them but the issue was already present before I cleared them, except the old eventas were showing

Could you do me a favor and share the workflow with support? It’s a setting within the workflow.

From there we can take a closer look

How do I do that?

Under the Settings area in your workflow under the top right corner dropdown menu when you have the workflow open.

In the Settings there’s a toggle to share the workflow with support.

tHIS IS WHAT i GET

I shared the workflow as suggested. What now?