This topic was automatically generated from Slack. You can find the original thread here.
We have customer emails being captured by Lightspeed retail. They’re being captured throughout the day every hour and we had a flow set up pulling them into Klaviyo if they agree to sign up. It was running this morning, everything was fine but then went to update our flow and now it’s telling me it can’t run unless we upgrade to premium. We are a small brand and can’t afford a premium subscription, and I don’t understand why we didn’t have to pay before but now we do.
Whilst I’m waiting for this, I am missing valuable customer emails. Does anyone know if there’s a way around this?
Hi , First of all, we apologize for the inconvenience.
For Pipedream team to help you, would you mind sending an email to support@pipedream.com with your workflow URL and your account information, also stating your problem similarly to this Slack message?
I was just told to upgrade. Why were we not notified about this change, we only have one flow running. Is there a way around this? We can’t upgrade unfortunately, so we will just have to find another alternative way to connect APIS outside of Pipedream. I am just a marketer trying to list my email with our store system so out of my depth, if anyone can help at all!