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Hello, everyone. I’m Alfie, a developer. We have been using Pipedream in one of our Shopify stores for order fulfillment routing, and it was functioning smoothly until August 31st. However, on that date, it abruptly ceased working and returned the following error: “This app is not approved to access the Order object. See https://partners.shopify.com/[partner_id]/apps/[shop_id]/customer_data for more details.”
Is there anyone from Pipedream team who can assist us in resolving this issue? Thank you!
Hello Alfie, Shopify’s latest API version doesn’t allow customer protected data like names, addresses or phone numbers in orders or customer profiles unless the app is approved by Shopify to view this data:
We’re working with Shopify to have the official Pipedream Shopify app approved for this data. But in the meantime, you can use the Pipedream Shopify Developer App to use your own Shopify app credentials and access private customer data.