then you create a brand new application password
and then finally, on the account connection screen you’re entering your domain, e.g. [mydomain.com](http://mydomain.com)
can you confirm all of the above?
Correct!
and you’re using the generated password right?
Just did this with the Username: HeyTeamVain New Application Password:TestTest2024 Domain name: EricaVain.com
received the same error
that doesn’t seem right, when you generate a new password doesn’t it give you a set of numbers?
under New Application Password Name, you’re giving a name to the application password - this is not the password
gotcha! I tried this with my original one at first and it didn’t work so I was assuming the generated password wasn’t the one but I just tried with the new generated password and that one worked!
Thank you thank you thank youuuuuuuuu! I have been slamming my head on the desk all morning!
Glad to hear it is working now!