Why Can't I Connect to Zendesk Node?

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This topic was automatically generated from Slack. You can find the original thread here.

Unable to connect to Zendesk node.

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This is happening on multiple sites, not just one instance

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Can you confirm the subdomain you entered? Based on that error it seems like that may be problematic. I see the description says,

If your Zendesk URL is https://tango-charlie123.zendesk.com/, enter tango-charlie123 here.

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yes, I’ve entered the correct domains that are registered and replaced the “tang-charlie123”

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What was the exact value you entered there?

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Right, so can you please try entering only zoleo and roadpost, respectively?

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Wow, I apologize for my in ability to read

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It’d be nice if we had some validation on the inputs there

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Nonetheless, thank you for your patience!

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It’s been a day

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lol