Why Can't I Connect My Account with the Helper Functions?

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Why can I not get my account to connect with the Helper Functions? The process hangs after I click “Continue”.

I’m sorry to hear you’re experiencing issues with connecting your account to the Helper Functions. This could be due to a variety of reasons, such as network issues, browser compatibility, or a temporary glitch in the system. Here are a few steps you can try to resolve the issue: 1. Check Your Internet Connection: Ensure that your internet connection is stable and working properly. 2. Clear Browser Cache: Sometimes, clearing your browser’s cache can resolve issues related to loading or hanging processes. 3. Try a Different Browser: If you’re experiencing issues in one browser, try using a different one to see if the problem persists. 4. Disable Browser Extensions: Some browser extensions can interfere with web applications. Try disabling them temporarily to see if it resolves the issue. 5. Contact Support: If the issue persists, I recommend reaching out to Pipedream support for further assistance. You can visit Support - Pipedream for more support options. If you have any more details about the issue or any error messages, feel free to share them, and I can try to provide more specific guidance.

Different browser same result

Ticket submitted

That app right now doesn’t require authentication, and I think the Connect API right now does not support that scenario very well, it’s built primarily to support connecting accounts to other APIs.

What’s your core use case?

Looks like you’re on the MCP page, we should probably just hide the app from there for now

Use-case is Agentic in nature. Was looking to give an Agent access to the tools so that they could use Formatter for instance to work with transcripts to reformat them into markdown, extract details like emails and phone numbers, etc. basic transform stuff.

I have 150 hours of transcripts in 1-hour chunks that I want to run through a workflow and have various agents do their thing and reformatting is one of the needs.

If it doesn’t require auth couldn’t we just reformat the URL in a manner that that skips auth?https://mcp.pipedream.net/9229010a-b17c-4f04-933a-24df2b475c7b/formatting

Or toss something in the Claude JSON config?

any thoughts on that?

The Connect API, which is what our MCP product is built on top of expects to always hav a connected account, but for this specific use case, there isn’t a connected account, so it takes a bit of reworking in order to support it, which we have on our backlog, but it’s not in active development right now.