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Hi, I’m having difficulty accessing my Jobber account through my PipeDream account. I attempted to connect the Jobber App, but it appears that it hasn’t been approved. I’m unsure whether the issue lies with PipeDream or Jobber. Could you assist me in investigating this matter? Thank you.
At this point we would need someone from PipeDream to reach out to the team here about going through the app approval process and opening up more connections.
They suggest checking out the Jobber’s Developer Center, where you submit your app for the approval process. Could you please take a closer look?
Hi Jakub, we’re currently in the process of going through app verification with Jobber. I will provide an ETA once we scope the work required to fulfill their requirements to be listed on their app marketplace.
Hi , there’s some engineering work on our side required to move this forward to fulfill some of their requirements.
I wanted to check in with you to see if an alternative setup might work for your use case. Another way that we could set this up without going through the full Jobber marketplace app approval process could be if we create a separate app, e.g. “Jobber Developer App”
And you would create an app on the Jobber side and use the Pipedream-provided redirect (we have this setup in place for apps such as Gmail, Twitter, etc. for higher levels of customization), we handle the auth, you get to specify exactly what scopes that you need. Only 5 users are able to utilize the app that you would configure though - would that work for your use case?
I’m making a progress, it seems like the workaround is effective. It’s exactly what I needed. Now, I can successfully retrieve all the data from Jobber using GraphQL. Thank you so much for your help and assistance, you’re the best
Sorry for the delay here Jakub - the process with Jobber had a bit more back and forth as there are some requirements that require custom work on our side. I’m happy to hear you’re unblocked now!
Perhaps just one final question. Could you please explain managing the refresh process for access tokens with this workaround solution? Is it still automatically handled by PipeDream?
I’m asking because at the moment with this Jobber Dev Account it keeps disconnecting, and I find myself having to manually reconnect each time, which involves re-entering my Client ID and Client Secret, is there something what I can do better?