Why Aren't Events Coming Through for the 'slack-new-message-in-channels' Trigger in Pipedream?

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This topic was automatically generated from Slack. You can find the original thread here.

I am not seeing any events come through for the slack-new-message-in-channels trigger. I’ve configured it to watch a private channel, but when I send a message to that channel the event never appears in Pipedream.

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Could you visit Sign Up - Pipedream, find your Slack trigger, go to the Logs tab, and see if there’s anything strange there?

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I just have a grey screen, no logs

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Thanks for looking, that’s strange

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What’s the trigger ID? It starts with dc_ and you should find it in the URL

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Happy to look into this

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I created a trigger in my workspace and saw the same grey window in the logs, but when I sent a message in the private channel I got the event

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Still looking

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Can you send a message again in that channel?

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I sent another one when you asked, sorry couldn’t reply

at 16:45:31 GMT

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I’m still seeing the grey window in logs, and the event hasn’t come through.

I’m unsure what’s wrong. I’ve been using the Slack integration a lot in other workflows to send messages etc.

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Hmm, can you try creating a brand new Slack trigger?

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Ok created a new trigger, it still didn’t work.

However I then reconfigured the trigger to monitor a public channel, instead of a private one, and the event came through fine.

So it seems the trigger isn’t working for private slack channels (even though I created the channel, the trigger is using my slack account)

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Note also I tried out the other trigger New Direct Message (Instant) from Slack and tried sending a DM to myself. An event for this was also not created

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Hmm, that’s interesting and a good find. I’ll check in with the team and get back here

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Ben, interestingly DMs to yourself are filtered out, which could make this trigger a bit harder to test. I can have this updated so that there’s a new boolean prop, would this be helpful to you?

Ignore Messages from Yourself
Ignores messages sent to yourself.
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Yeah this would be helpful, as its actually very useful to be able to trigger with a message to myself. My use case is that I’m trying to create an automated personal-todo workflow, since trigger on message save is no longer supported.

Either a private channel, or a DM to myself would have worked. DM probably preferable anyways!

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Makes sense to me. Created an issue for tracking here: