This topic was automatically generated from Slack. You can find the original thread here.
Hey Pipedream team 
Our users started getting these errors today. Happens only with Slack connection (works ok with Gmail for example).
Hi Could you please provide more details about the issue? I ran a test here and the connection worked normally on my side.
i’ve tried in development mode
no logs are printed on browser console
one detail may be relevant
the very first workspace i see on Slack after clicking conect
is Pipedream, in which i dont have permissions to install Pipedream connect
could that be causing issue?
that’s what i see
or other possibilities:
- i run into some limit?
what can i do to get more details about this ?
our users are blocked since morning, urgent to fix this
Are you trying to make this connection using the original account that is an admin and has the necessary access?
Have you tried logging in and attempting this connection in an incognito/private browser window? It could potentially be a cache-related issue.
- yes
- just tried now in incognito, same issue
for comparison
if i try gmail it works as expected
but for slack it immediately fails with error message
Connection failed. Please retry ...
Could you please send this request to the email support@pipedream.com? That way, we’ll be able to access your account data to analyze it better and keep all communication centralized.