Why are the Credentials of the Connected Account on <http://Onelogin.com|Onelogin.com> Being Cleared Overnight and Causing Daily Workflow Failures?

Bugs
1

This topic was automatically generated from Slack. You can find the original thread here.

I’m encountering an issue with a Connected Account (Onelogin.com) where its credentials are being cleared overnight, causing workflows scheduled between 9:00 AM EST and 10:00 AM EST to fail daily. Each evening (7PM~11:00 PM), I receive an automated email alerting me that the account’s credentials are had an issue and prompting me to reconnect manually (e.g., last occurred at 11:12 PM , 11:13 PM, 7:44 PM, 8:00 PM, 7:11 PM recently).
• When reconnecting, the credentials appear blank.
• The API keys used are static.
• The workflow runs successfully if the account is reconnected before the scheduled start time.

2

Hi , could you check this case, I think this may related to our refresh token strategy

3

I’ll try to reproduce this behavior and update

4

Any update on this issue?